All the fun with the The Cool and The Karla! #dc #drinkthedistrict #friends #wine (at The Yards DC)

All the fun with the The Cool and The Karla! #dc #drinkthedistrict #friends #wine (at The Yards DC)

It’s a beautiful day in DC and a fantastic day to tour the Washington Monument with visiting friends! There is some amazing history in that building. #friends #dc #detroit #history (at Washington Monument National Monument)

It’s a beautiful day in DC and a fantastic day to tour the Washington Monument with visiting friends! There is some amazing history in that building. #friends #dc #detroit #history (at Washington Monument National Monument)

Caller: “Hello, can I speak to Scarlet?” JMB: “Well, actually Scarlet is …. Eh, never mind, this is Scarlet, how may I help you?” JMB

Caller: “Hello, can I speak to Scarlet?” JMB: “Well, actually Scarlet is …. Eh, never mind, this is Scarlet, how may I help you?” JMB

It’s International Day of Happiness! Yeah, I fully endorse this day! And, this new hair color has me feeling all spring-like inside! #happy #home #thecutlife (at Standby)

It’s International Day of Happiness! Yeah, I fully endorse this day! And, this new hair color has me feeling all spring-like inside! #happy #home #thecutlife (at Standby)

Poor customer experiences result in an estimated $83 billion loss by U.S. enterprises each year because of defections and abandoned purchases. So, today I’m teaching customer service etiquette at one of the metro Detroit area’s greatest jewels! #etiquette #dreams #customerservice #entrepreneur #michigan (at Meriwether’s – Southfield)

Poor customer experiences result in an estimated $83 billion loss by U.S. enterprises each year because of defections and abandoned purchases. So, today I’m teaching customer service etiquette at one of the metro Detroit area’s greatest jewels! #etiquette #dreams #customerservice #entrepreneur #michigan (at Meriwether’s – Southfield)