Caller: “Hello, can I speak to Scarlet?” JMB: “Well, actually Scarlet is …. Eh, never mind, this is Scarlet, how may I help you?” JMB

It’s International Day of Happiness! Yeah, I fully endorse this day! And, this new hair color has me feeling all spring-like inside! #happy #home #thecutlife (at Standby)

It’s International Day of Happiness! Yeah, I fully endorse this day! And, this new hair color has me feeling all spring-like inside! #happy #home #thecutlife (at Standby)

Poor customer experiences result in an estimated $83 billion loss by U.S. enterprises each year because of defections and abandoned purchases. So, today I’m teaching customer service etiquette at one of the metro Detroit area’s greatest jewels! #etiquette #dreams #customerservice #entrepreneur #michigan (at Meriwether’s – Southfield)

Poor customer experiences result in an estimated $83 billion loss by U.S. enterprises each year because of defections and abandoned purchases. So, today I’m teaching customer service etiquette at one of the metro Detroit area’s greatest jewels! #etiquette #dreams #customerservice #entrepreneur #michigan (at Meriwether’s – Southfield)

Someone just called to sponsor FIVE girls to attend the @scarletsays etiquette class next month. I had to bask in that moment briefly, because acts like that are exactly how I am where I am today. Ms. Leanna Jackson, my favorite teacher from Myra Jones Elementary School on Detroit’s east side, had the opportunity to…

Someone just called to sponsor FIVE girls to attend the @scarletsays etiquette class next month. I had to bask in that moment briefly, because acts like that are exactly how I am where I am today. Ms. Leanna Jackson, my favorite teacher from Myra Jones Elementary School on Detroit’s east side, had the opportunity to…

The short life…And I even had on heels! What are these kids eating to grow so fast nowadays? Anyway… Proud and exciting to work with @bepolisheddc teaching @scarletsays etiquette training to our future female leaders. #etiquette #girls #leadership #scarlet #entrepreneur #bepolished #short #food (at Washington, District of Columbia)