Boundaries Save Careers

What is a simple 5 letter word that links us to other people all over the word, shapes and guides our everyday conversations and connects us to people who we have both personal and professional relationships online and in person? SHARE It’s pretty hard to peruse any website or social media platform and not see the word, share. It’s…

Does Your Date Deserve An Introduction?

Just about a week ago, my friend Justin Kimpson extended an invitation to attend the Ford Freedom Award event  at the Max M. Fisher Music Center in Detroit.  I was already scheduled to be in town teaching dining etiquette for Deloitte, so the timing could not have been better. Now, we have been friends for quite some time,…

I’ll Support You… If I Can Get A Discount

Who pays the full price for anything anymore? Let’s face it…we are all trying to find a way to stay within our budgets, exceed goals and advance to what’s next, all with a particular (usually limited) amount of resources, right? So, trying to cut corners and take advantage of discounts, deals or promotions is pretty…

LOVE… is in the air

What is it that you definitively LOVE? Is it traveling, shopping, cooking, your mate, FOOTBALL? If it’s football, today is definitely your day, since the NFL Draft kicks off this evening. Speaking of football…while I was quickly shuffling from one plane to the next over the weekend, I saw a gentleman with this shirt on. Now,…

It’s The End of March – Are You Mad?

I hate to break the news to you, but we’ve already seen 1/4th of this year pass us by! It is the absolutely last day of March and some of you may be wondering, when am I going to find the time to do all of those amazing things that I had on my list…

When Customer Service Goes… Good?

About 4 years ago, we were in the market for a travel agent to assist with planning our wedding in Mexico. Although I’ve had a significant amount of experience in wedding planning, doing so internationally wasn’t quite my thing, so I knew that I needed an experienced travel agent. With all of the do it yourself…